This framework should include requirements of transparency and accountability, a duty of care, independent oversight, and penalties for non-compliance.

Importantly the Government must uphold its obligations under Te Tiriti o Waitangi and work with Māori to develop regulation.

The intent is to increase accountability by tech companies for the harm occurring.

We think the main parts should include:

• Transparency: Tech companies should clearly show how their algorithms work, like what content they recommend, what they remove, and how complaints are handled.
• Duty of care: Tech companies must actively make sure their products and services are safe by design. This means having strong checks to find risks and ways to reduce them.
• Independent oversight: There should be outside monitoring with the power to penalise companies that don't follow the rules. Tech companies must also provide reports to show if they are following these rules.
  

In developing regulation, it is important to hear from people most harmed to ensure the resulting regulation and policy is fit for purpose.

The call does not include a ban on social media for people under 16 as the focus here is on holding tech companies to account.

We want rules that focus directly on tech companies in order to fix the root causes of online harm. And the time is now, as Minister Erica Stanford is currently thinking about what actions we can take in this area.

In fact, similar government action is already being done by other countries around the world, including Australia, the European Union and the United Kingdom.