Terms & Conditions
Terms and Conditions
This policy governs all pages hosted at , and any additional terms and conditions applicable to its microsites.
We (Amnesty International NZ) are not liable for pages hosted by other organisations to which we may link and whose privacy policies may differ. We may update this policy from time to time to reflect changes to our work and on the website.
For more information about how Amnesty International NZ processes personal data, please see our .
Use of this site is made available by Amnesty International NZ subject to the following terms and conditions. If you do not agree to be legally bound by all the following terms please do not access and/or use
1. About us
We are Amnesty International New Zealand Section, registered under the Charities Act 2005 with registration number CC35331, and registered office at 111 Karangahape Road, Auckland Central 1010.
2. Application of these terms
These Terms govern your use of the Sites. You can print off these Terms, or store them on your computer, for future reference. Please read them carefully. If you do not wish to accept these Terms, then please do not use the Sites.
In these Terms, certain defined expressions are used, which will appear in bold. See clause 18 below for an explanation of these.
4. Description of the service
The Service is designed to provide information on and encourage participation in Amnesty International NZ's various campaigns to protect human dignity and defend human rights, and to provide an online community for like-minded people to take action together.
The Sites are aimed at people who are aged 12 years old and over. If you are aged 12 to 17, we advise you to inform your parent or legal guardian that you are registering on and/or using the Sites.
6.1 It is possible to register for an online account on
6.2 Registration is free of charge.
6.3 By registering on these Sites, you confirm that:
6.3.1 you will abide by and agree to these Terms; and
6.4 To confirm your acceptance of these Terms, you must tick box where indicated on the registration page on the relevant Site.
6.5 If you do not accept these Terms where you are requested to do so, you will not be permitted to register.
7. Your account
7.1 In the course of registering, you will be asked for certain personal information so that we can set up an Account for your sole use. You must not transfer or share your Account with anyone else.
7.2 You are responsible for any information contained in your Account and you confirm that the information in your Account is correct and will be updated by you as necessary.
7.3 You may correct any input errors in the personal information in your Account at any time by logging into the Account and selecting the option provided.
8. General rules on your use of the service
8.1 You must not:
8.1.1 disclose your password to anyone else (we will never ask you for your password by telephone or email);
8.1.2 use multiple logins for your Account;
8.1.3 reproduce in any way any information and/or material appearing on the Sites which infringes the Intellectual Property of anyone else;
8.1.4 copy, in whole or in part, any of the information on the Sites (including any information contained in other Users' Profiles) except as permitted by these Terms;
8.1.5 permit or create unauthorised framing of, or deep linking to, the Sites from another website under your management or control;
8.1.6 copy, adapt, modify, reverse engineer, disassemble or decompile any of the software underlying the Sites; or
8.1.7 create or maintain any unauthorised connection to any of the Sites.
8.2 We strongly recommend that when using the Sites you do not:
8.2.1 disclose your personal contact details such as phone numbers, postal or email addresses;
8.2.2 leave your browser logged on to any of the Sites without you being there, so that someone else can access or amend your Account without your knowledge; or
8.2.3 exit from the Sites without properly logging off using the 'Sign out' link.
8.3 You must notify us immediately if you become aware of any unauthorised use of the Service or any of the Sites.
8.4 The Content provided on the Sites is protected by Intellectual Property owned by us or others.
8.5 Except as expressly permitted by these Terms, you may not copy, download or distribute any Content from any of the Sites, other than Your Content.
9. Links to third parties' sites
9.1 The Sites may provide links to other websites. Selecting any of these links will direct you to a website that may not be related in any way to us. We take no responsibility for the Content contained on any such website. Any link to such other websites does not imply an endorsement or recommendation of the website, its products or services.
10. Joining Amnesty International NZ
10..2 Your Membership will run for 12 months from the date on which your payment is processed. You may renew your Membership for a further 12 months, and we will notify you when your Membership is due to expire.
10.3 We will send you an email confirming receipt of the Membership donation as soon the payment has been authorised.
10.4 You may terminate your Membership at any time, for any reason. Please note that we do not provide refunds for paid membership fees. To terminate your Membership, please email our Supporter Care Team via or on 0800 266 3789.
11.1 You may pay the Membership Fee or make a Donation on any of the Sites subject to the following conditions:
11.1.1 we may not accept certain credit or debit cards;
11.1.2 we reserve the right to change the Membership Fee from time to time.
11.1.3 if you have set up a direct debit for the payment of your Membership Fee or a Donation, our Supporter Services Team will notify you of the commencement date, frequency and amount at least 10 calendar days before the first Direct Debit is drawn. In the event of any subsequent change to the frequency or amount of the Direct Debits, we agree to give advance notice at least 30 days before the change comes into effect.
11.1.4 payment is not made until your credit or debit card has been authorised in respect of the full amount outstanding. We have no control over the operation of any payment systems available on the Sites and cannot be held responsible for any failure in their performance.
11.2 You may correct any input errors in your payment details before the payment is processed, but if there is an error which you wish to correct after you have submitted your payment details, you can email our Supporter Care Team via or on 0800 266 3789.
12.1 We exclude to the fullest extent permitted by law, all liability for any loss (including loss of profit, business, contracts or goodwill) incurred by you as a result of your use of or inability to use the Service or any of the Sites, or your reliance on information within the Sites.
12.2 We do not seek to exclude or limit our liability for death or personal injury caused by negligence, or for fraudulent misrepresentation, or any other liability which may not be excluded by law.
12.3 We shall not have any liability to you for any delay in performance of the Service or any other matters to the extent that such events or matters are due to any events outside our reasonable control.
12.4 We will have no liability arising from any link being placed on the Sites to another website which we are not responsible for.
12.5 The Sites are accessed via the World Wide Web, which is independent of us. Your use of the World Wide Web is solely at your own risk and subject to all applicable national and international laws and regulations. We do not represent that the Sites are appropriate or available for use in any jurisdiction other than New Zealand. We shall have no responsibility for any information or service obtained by you on the World Wide Web.
12.6 If you breach any of these Terms, you will be responsible for our losses and costs resulting from your breach.
13. Availability of the service
13.1 The Service is provided as it is in its current form. While we use reasonable skill and care in providing the Service, we do not guarantee that the Sites or the Service or any part of it will meet your requirements or expectations.
13.2 We make reasonable efforts to ensure that the information and material provided on the Sites is accurate and up-to-date, however errors or conflicts in the data may occur, and may not be correctable.
13.3 We reserve the right to interrupt the Service on a regularly scheduled basis or otherwise, with or without giving prior notice, in order to perform maintenance. However, we will use reasonable efforts to schedule maintenance during low-usage times of day.
13.4 You acknowledge that the Service may be interrupted for reasons beyond our control, and we cannot guarantee that you will be able to access the Service or your Account whenever you may wish to do so. We will not be liable for any interruptions to the Service, or any inability to access any of the Sites, resulting from any causes beyond our reasonable control, such as the quality of your Internet connection or the operation of payment systems on the Sites.
13.5 You are responsible for obtaining Internet access to the Sites from where you are in order to use Service. We cannot be held responsible for your failure to access the Sites or use the Service from any location or browser. Any access fees incurred in reaching the Sites (e.g. dial up charges) and any equipment necessary to access the Service are your responsibility.
14. Duration and termination
14.1 We reserve the right to send you one or more written warnings or immediately suspend or terminate your registration with or your use of the Sites if you breach these Terms (repeatedly or otherwise).
14.2 On termination of your registration under these Terms:
14.2.1 we will immediately deactivate your Account and bar any further access to the Service; and
14.2.2 we will delete your Profile.
15.1 These Terms are governed by New Zealand law, and you and we agree to submit to the non-exclusive jurisdiction of the New Zealand Courts.
15.3 We may make changes to these Terms from time to time, and place the new version on the Sites before the change takes effect. We will also mention any intended change to this on the Sites' home page. Your continued use of any of the Sites after a new version of these Terms has been placed on the Sites will constitute your acceptance of such changes. If you do not agree to any changes to these Terms, your only remedy is to terminate your registration and cease using the Sites.
16. Complaints and customer care
16.1 If you would like to make a complaint about the Content of any of the Sites please write to us using the contact form available on the Site, email our Supporter Services Team via or call us on 0800 266 3789.
16.2 If you are unhappy with any aspect of the Service, please please write to us using the contact form available on the Site, email our Supporter Services Team via or call us on 0800 266 3789.
In these Terms and Conditions, the following definitions are used:
17.1 'Account': the account allocated to you as part of the registration process;
17.2 'Content': any content or material (including text, logos, graphics, sound recordings, films, images, links to other websites);
17.3 'Donation': any donation of money which you wish to make to us in respect of any particular campaign or otherwise;
17.4 'Intellectual Property': any patent, copyright (including so-called 'moral rights'), trade mark, design right, database or similar right anywhere in the world;
17.5 'User': a person who has registered for the Service on any of the Sites;
17.6 'Profile': the section of the Sites in which you Post information about yourself;
17.7 'Service': the service provided to you on the Sites;
17.8 'Sites': the websites owned and controlled by us and located at and 'Site' shall mean any one of the Sites;
17.9 'Membership Fee': the fee payable by you for your Membership;
17.10 'Membership': your membership with Amnesty International NZ;
17.11 'these Terms': these terms and conditions governing your use of the Sites;
17.12 'we, us, our/Amnesty International NZ': Amnesty International Aotearoa New Zealand Incorporated, registered under the Charities Act 2005 with registration number CC35331, and registered office at 111 Karangahape Road, Auckland Central 1010
17.13 'you', ‘your’: the person who wishes to use the Sites and/or register on the Site.
Your privacy is extremely important. Amnesty International New Zealand is committed to respecting your privacy and upholding the security of your personal information, so you can feel confident when interacting with our vital human rights work.
If you have further questions after reading this Privacy Statement, please get in touch with our Supporter Relations team (details below).
- Via post P O Box 5300 Wellesley Street Auckland 1141
- 0800 266 3789 (9am – 5pm)
- Or email
What information we collect
Personal information is information about an identified individual. We collect personal information about individuals including members, supporters, volunteers, contractors, job applicants and people whose human rights we work to protect. The information collected and held generally includes your name, address, date of birth, and contact details (such as your phone numbers, fax number and email address). We also use ‘cookies’ to track visits to our website and encourage you to return to them; you can disable cookies in your internet browsing settings.
You do not have to provide us with your personal information. However if you do not provide us with your personal information, it will be difficult for us to contact you. For example, without your personal information we may not be able to issue you with a receipt, offer you employment, respond to your request for assistance, or provide you with more information about Amnesty’s work.
How we collect information
We collect personal information you provide to us directly, for example, in person, over the phone, by email, through our website or by completing our online or hard-copy petition forms. We may also collect your personal information from publicly available sources, from SMS and other electronic means and from third parties. In the event that we collected your personal information from a third party, we will notify you of that fact.
Use of personal information
We use personal information you provide us for the purpose for which it was provided to us, for other related purposes or as permitted or required by law. Such purposes include:
- processing donations and Human Rights Defender pledges
- issuing receipts
- responding to your comments or questions
- providing follow-up information about Amnesty’s activities
- supporter research
- requesting financial or activism support
- improving our website
- measuring the level of support received and the effectiveness of our campaigns
- providing you with material such as our newsletter (if you opt-in to receive such information)
- any other purposes identified at the time of collecting your information.
Disclosure of personal information
Any personal information you provide to us may be disclosed, if appropriate, to third parties who provide services on our behalf, such as mail, database, telephone, IT, audit, professional advice, payment processing and research services. We may also disclose your personal information to our volunteers who assist with many of our tasks. From time to time we send personal information to suppliers who are based overseas, such as cloud storage suppliers. The overseas locations of these suppliers include Australia, North America, Europe and Asia. Our suppliers are required by us to comply with the New Zealand Privacy Principles. We have confidentiality agreements in place with many of our service providers and external agencies, and with staff and volunteers who handle personal information that we provide to them. We will only disclose your personal information for the purposes for which it was initially collected, other directly-related purposes or purposes to which you otherwise consent.
Other than as stated above, we will we not share your personal information. Though unlikely, it is possible that we might be forced to disclose personal information in response to legal process or in good faith when the law requires it, for example, in response to a court order, subpoena or a law enforcement agency's request.
We are committed to protecting your data. We take commercially-reasonable steps to ensure your personal information is protected from misuse, loss, interference and unauthorised access, modification or disclosure. For example, whenever we ask for your financial details online, we use security-encrypted response forms and your information is held in secure servers.
However, data protection and security measures are never completely secure and, despite the measures we have put in place, we cannot guarantee the security of your information. You must take care to protect your personal information (for example, by protecting any usernames and passwords) and you should notify us as soon as possible of any security breaches. If you do not wish to make your financial contribution online, please contact us to receive a hard-copy form.
Using our website and sending us email
When you visit our website, we will collect and store your computer’s assigned IP address, the date and time of your visit, the information accessed and the referring page. We will also collect other non-identifying data for statistical purposes. This information is not linked to your personal information unless required by law. Like many websites, our website may use ‘cookies’ from time to time. Cookies are small text files that the website transfers to your computer through your web browser to enable the website’s systems to recognise your computer. Cookies may also be used to record non-personal information such as the date, time or duration of your visit, or the pages accessed, for website administration, statistical and maintenance purposes. Any such information will be aggregated and not linked to particular individuals unless required by law. You have the ability to accept or decline cookies by modifying the settings in your browser. Please note that some parts of the website may not function fully for users that disallow cookies.
Your payment details
Our Payment Service Provider is Flo2Cash Limited - an independent payment service provider. Flo2Cash is a fully secure and Payment Service Provider.
By submitting your information you agree that Amnesty International NZ and Flo2Cash Limited may retain this information for the purposes of effecting the donations pledged, and our nominated call centre will retain this information to continue to improve our fundraising activities.
Changes to this policy
We will refer your complaint to our Privacy Officer who will investigate the issue and determine the steps that we will undertake to resolve your complaint. We will contact you if we require any additional information from you and will notify you in writing of the outcome of the investigation. If you are not satisfied with our determination, you can contact us to discuss your concerns or complain to the New Zealand Privacy Commissioner via .
- Via post P O Box 5300 Wellesley Street Auckland 1141
- 0800 266 3789 (9am – 5pm)
- Or, email z